Terms of service

 

TERMS OF SERVICE — HLTH

Last updated: February 2026

OVERVIEW

Welcome to HLTH. These Terms of Service (“Terms”) govern your access to and use of our website, online store, mobile or web application, and related services (collectively, the “Services”).

The terms “we,” “us,” and “our” refer to HLTH, operated by 99 Brands Incorporated, a Wyoming-registered company at 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA.

By accessing, browsing, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all Terms, you must not access or use the Services.

Eligibility & accounts

SECTION 1 – ELIGIBILITY & ACCOUNT RESPONSIBILITIES

By using the Services, you represent that:

  • You are at least the age of majority in your jurisdiction, or you have the consent of a legal guardian to use the Services.
  • You have the legal capacity and authority to enter into these Terms, including on behalf of any company or other legal entity you represent.
  • You agree to provide accurate, current, and complete information when creating an account or making a purchase and to keep such information up to date.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

If you believe your account has been compromised, you must notify us promptly.

App license & health disclaimer

SECTION 1A – APP LICENSE

If you access or use any HLTH mobile or web application (the “App”), HLTH grants you a limited, revocable, non-exclusive, non-transferable license to install and use the App on devices you own or control and to access and use the Services solely for your personal, non-commercial use and strictly in accordance with these Terms.

You must not copy, modify, adapt, translate, reverse engineer, decompile, disassemble, attempt to derive source code from, or create derivative works based on the App, except where such restrictions are prohibited by applicable law.

If you download the App from Apple App Store or Google Play (each, an “App Distributor”), your use of the App is also subject to the terms, policies, and rules of that App Distributor. HLTH, and not the App Distributor, is responsible for the App and the Services, including product claims and legal compliance, except to the extent an App Distributor is responsible under applicable law.

SECTION 1B – HEALTH & MEDICAL DISCLAIMER

HLTH products and Services, including any wellness metrics, insights, and recommendations, are intended for general wellness and informational purposes only and do not constitute medical advice, diagnosis, or treatment.

Our products and Services are not a substitute for professional medical advice, clinically approved medical devices, or emergency services, and they are not designed or intended for use in detecting, diagnosing, or monitoring medical conditions or emergencies.

Always consult a qualified healthcare professional with any questions you may have regarding your health, symptoms, or medical conditions, and never disregard professional medical advice or delay seeking it because of information obtained through the Services.

If you believe you may be experiencing a medical emergency, contact your local emergency services immediately and do not rely on the Services.

Products & orders

SECTION 2 – PRODUCTS & SERVICE INFORMATION

We strive to display product descriptions, images, and specifications as accurately as possible; however, colors and appearances may vary depending on device or screen settings, and minor variations may occur due to manufacturing updates.

We reserve the right to modify product descriptions or pricing, limit quantities, and discontinue products without prior notice. No guarantee is made that a product will exactly match displayed images.

SECTION 3 – ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase; orders are accepted only after payment is successfully processed and an order confirmation is issued.

We reserve the right to refuse, cancel, or limit orders at our discretion, including orders that appear fraudulent, high-risk, or in violation of these Terms, and once an order is confirmed, cancellations may not be possible.

Purchases are for personal use only and may not be resold without our authorization. Returns and refunds are governed by our Return & Refund Policy.

Payments & processors

SECTION 4 – PRICING & PAYMENTS

All prices are displayed in the applicable currency and are subject to change without notice.

Unless explicitly stated otherwise, prices do not include taxes, customs duties, import fees, or shipping costs, and you authorize us to charge your selected payment method for all applicable charges.

SECTION 4A – PAYMENT METHODS & PROCESSORS

4A.1 Payment methods

We accept the following forms of payment:

  • PayPal
  • Discover
  • American Express
  • Mastercard
  • Visa
  • Klarna (where available)
  • Pingpong (upon integration)

as well as any additional methods communicated on the checkout page from time to time. Availability of specific payment methods may vary by country, currency, order value, and our internal risk controls or those of our payment processors.

Availability of specific payment methods may vary by country, currency, order value, and our internal risk controls or those of our payment processors.

Additional payment methods such as PingPong may be offered at checkout where available, subject to PingPong's terms and conditions (available upon integration at pingpongx.com or applicable regional site).

4A.2 Third-party processor terms

When you select a specific payment method, you are also agreeing to the applicable third-party processor’s separate terms, policies, and privacy notices, which govern your use of that payment method in addition to these Terms:

Shopify Payments / Shop Pay

  • Shopify Terms of Service (platform): https://www.shopify.com/legal/terms
  • Shopify Payments Terms of Service (example – US; choose your region from the selector): https://www.shopify.com/legal/terms-payments/us
  • Shop Pay / Shop consumer terms of service: https://shop.app/terms-of-service
  • Shop Pay merchant terms (for using Shop Pay as a merchant): https://www.shopify.com/legal/shop-pay-merchant-terms

PayPal

  • PayPal User Agreement (choose correct country/region from the drop-down): https://www.paypal.com/webapps/mpp/ua/useragreement-full
  • PayPal Acceptable Use Policy (PDF – common reference): https://www.paypalobjects.com/digitalassets/c/website/ua/pdf/PL/en/acceptableuse.pdf

Klarna

  • Klarna consumer terms (country-specific; start from main legal page): https://www.klarna.com/international/terms-and-conditions/
  • Klarna merchant / scheme rules (example merchant scheme rules document): https://manuals.plus/m/3a33c1cc24e5bcfdb1a3f457447f8933617429764e7405ce7566f1e8163f5aee

You must comply with all such third-party terms at all times; if you do not agree to them, you must choose a different payment method.

4A.3 Authorization, verification & security

By submitting payment information, you represent and warrant that you are the lawful owner or authorized user of the payment method and that the information you provide is true, accurate, and complete.

Our payment processors may perform identity, fraud, credit, or eligibility checks (including authorizations, temporary holds, or soft credit inquiries, where applicable) and may decline or block a transaction in accordance with their own risk and compliance procedures.

4A.4 Installments and “buy now, pay later”

If you choose an installment or “buy now, pay later” option (for example, Klarna or installment plans offered via Shop Pay or other partners where available), you enter into a separate credit or payment agreement directly with that provider, which is solely responsible for any eligibility determinations, repayment schedules, and collections related to that agreement.

We are not a party to those financing agreements and are not responsible for any decisions, fees, interest, or consequences arising from your use of such services; disputes regarding installment terms must be directed to the relevant provider.

4A.5 Compliance & acceptable use

Your use of PayPal and Klarna must comply with their respective acceptable use policies and scheme rules; certain products or uses may be prohibited, restricted, or require pre-approval under those policies.

If a payment processor notifies us of a violation of its terms, or imposes limitations, holds, or chargebacks, we may cancel or suspend related orders, refuse future transactions using that method, or take other steps reasonably necessary to comply with processor or card-scheme requirements.

4A.6 Failed payments, chargebacks & disputes

If your payment fails, is reversed, or is subject to a chargeback or dispute, you remain responsible for any outstanding amounts, plus any fees or costs we reasonably incur in connection with recovery, where permitted by law and by applicable payment-scheme rules.

Payment-method-specific disputes (for example, a PayPal dispute or Klarna claim) will be handled through the relevant processor’s dispute process in addition to any rights you have under local consumer law and our own Return & Refund Policy.

SECTION 4B – SUBSCRIPTIONS & AUTOMATIC RENEWAL (IF APPLICABLE)

Certain Services, such as premium app features or insights, may be offered on a subscription basis with recurring fees (“Subscriptions”). The applicable price, billing period, and key terms for each Subscription will be disclosed at the point of purchase or in the App.

Unless otherwise stated or required by law, Subscriptions will automatically renew at the end of each billing period at the then-current rate, and your selected payment method will be charged, unless you cancel in accordance with the instructions provided in your account, in the App, or (for purchases made via an App Distributor) through your app-store account settings.

If you purchase a Subscription through an App Distributor (such as Apple App Store or Google Play), billing, renewal, refunds, and cancellation are managed by that provider, and you must follow its terms and processes. We do not control and are not responsible for any decisions of App Distributors regarding billing or refunds.

Shipping, service availability & risk

SECTION 5 – SHIPPING & DELIVERY

We ship internationally. Estimated delivery times are:

  • Europe: 3-5 business days
  • Worldwide: 4–12 business days

Delivery estimates are not guarantees. Tracking details are provided via email within 48 hours of order processing. Once an order is handed to the carrier, ownership and risk of loss pass to you, and we are not responsible for delays caused by carriers, customs authorities, or circumstances beyond our control.

SECTION 5A – SERVICE MODIFICATIONS & AVAILABILITY

We may modify, update, suspend, or discontinue any part of the Services (including the App, website features, or content) at any time, with or without notice.

We do not guarantee that the Services will be available at all times or without interruption, and we may experience hardware, software, or other issues or need to perform maintenance that results in delays, interruptions, or errors. You agree that HLTH will not be liable to you or any third party for any modification, suspension, discontinuation, or unavailability of the Services.

IP, third parties & privacy

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services including text, graphics, logos, images, videos, software, and design elements is owned or licensed by HLTH and 99 Brands Incorporated and is protected by intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content without our prior written consent. All rights not expressly granted are reserved.

SECTION 7 – THIRD-PARTY TOOLS & SERVICES

We may provide access to third-party tools or services “as is” and “as available,” without warranties of any kind.

We are not responsible for third-party tools, services, or content and do not guarantee their availability, accuracy, or performance. Your use of third-party tools and services is entirely at your own risk and subject to the applicable third-party terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We do not control or endorse these websites and are not responsible for their content, policies, or practices.

Your interactions with third-party websites are governed by their respective terms and policies, and you should review those documents carefully.

SECTION 9 – PLATFORM DISCLAIMER

Our Services are hosted using a third-party ecommerce platform. Sales are made directly between you and 99 Brands Incorporated, and the platform provider is not responsible for products, transactions, or disputes arising from your purchase.

SECTION 10 – PRIVACY

Your personal information is collected, used, and disclosed in accordance with our Privacy Policy.

By using the Services, you consent to such processing and acknowledge that your data may be transferred and processed outside your country of residence in accordance with that policy.

User content & conduct

SECTION 11 – USER CONTENT, FEEDBACK & LICENSE

In addition to reviews, comments, and suggestions (“Feedback”), you may submit, upload, or otherwise make available text, images, photos, ratings, or other materials through the Services (collectively, “User Content”).

You retain ownership of your User Content, but by submitting User Content or Feedback you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, adapt, translate, publish, distribute, display, perform, and otherwise exploit such User Content and Feedback in any media now known or later developed for purposes including operation, improvement, and promotion of the Services.

You represent and warrant that:

  • You have all necessary rights to submit the User Content and grant the above license.
  • Your User Content does not infringe or violate any third-party rights, including intellectual property, privacy, or publicity rights.
  • Your User Content is not unlawful, defamatory, obscene, hateful, harassing, or otherwise objectionable.

We may, but are not obligated to, monitor, review, edit, refuse, or remove User Content at our discretion. We are not responsible for User Content posted by you or any third party.

SECTION 12 – ERRORS & CORRECTIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel or adjust orders if information is inaccurate, including after an order has been submitted.

Such errors may relate to product descriptions, pricing, promotions, availability, or other information on the Services.

SECTION 13 – PROHIBITED USES

You agree not to use the Services to:

  • Violate any applicable laws or regulations.
  • Infringe or violate intellectual property or other proprietary rights.
  • Harass, abuse, threaten, defame, or otherwise harm others.
  • Submit false, misleading, or fraudulent information.
  • Transmit malware, viruses, or other harmful code.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, accounts, systems, or networks.
  • Circumvent or attempt to circumvent security or authentication measures.
  • Use any automated means (including bots, spiders, or scrapers) to access, monitor, or copy the Services or content without our prior written consent, except for standard indexing by search engines.
  • Collect or harvest information about other users without authorization.
  • Use the Services for any purpose that is unlawful, abusive, or inconsistent with these Terms.

We reserve the right to suspend or terminate access to the Services, remove User Content, and take any other actions we deem appropriate for actual or suspected violations of these Terms.

Termination, liability & legal

SECTION 14 – TERMINATION

We may terminate or suspend your access to the Services at any time, with or without notice, including if we reasonably believe you have violated these Terms or applicable law.

All obligations incurred or arising prior to termination, including payment obligations and rights and licenses granted to us, remain enforceable and will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available,” without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the maximum extent permitted by law.

Your use of the Services and products is at your sole risk, and we do not warrant that the Services will be uninterrupted, timely, secure, accurate, or error-free.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, HLTH, 99 Brands Incorporated, and their respective officers, directors, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or in connection with your use of, or inability to use, the Services or products.

To the maximum extent permitted by law, HLTH’s and 99 Brands Incorporated’s aggregate liability arising out of or relating to the Services or products will not exceed the greater of: (a) the total amount you paid to us for the products or Services that gave rise to the claim during the six (6) months immediately preceding the event giving rise to the claim, or (b) the equivalent of USD 100. This limitation applies regardless of the legal theory (contract, tort, or otherwise) and even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow certain exclusions or limitations of liability, so some of the above may not apply to you, and you may have additional rights under mandatory local law.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless HLTH, 99 Brands Incorporated, and their respective officers, directors, employees, contractors, and agents from and against any claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

  • Your use or misuse of the Services or products.
  • Your breach of these Terms or applicable law.
  • Your User Content or Feedback.
  • Your violation of any third-party rights.

SECTION 18 – SEVERABILITY

If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision will be deemed severed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms, together with any additional terms and policies referenced herein (including our Privacy Policy and Return & Refund Policy), constitute the entire agreement between you and HLTH regarding your use of the Services and supersede any prior or contemporaneous agreements or understandings.

SECTION 20 – ASSIGNMENT

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign, transfer, or delegate our rights and obligations under these Terms freely, including in connection with a merger, acquisition, reorganization, or sale of assets.

SECTION 21 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

Where required by local consumer-protection law, you may also have mandatory rights to bring claims in your country of residence.

SECTION 22 – CHANGES TO TERMS

We may update or modify these Terms from time to time. The “Last updated” date at the top indicates when these Terms were last revised.

Any changes will be effective when posted on the Services, and your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Services.

Contact & business info

SECTION 23 – CONTACT INFORMATION

For questions regarding these Terms or the Services, you can contact us at:
📧 info@hlthtrack.com | +852 57462217

Business Information

Trading Name: HLTH
Registered Company: 99 Brands Incorporated

Registered Address:
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
USA